Refund policy

Return & Refund Policy

At HomeKart, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.

Return Window
Customers may request a return within 7 days of receiving the product.

Eligible Conditions for Return

• Item arrived damaged or defective

• Wrong product delivered

• Product significantly different from description

Non-Returnable Items

• Items marked as Final Sale

• Used or damaged items caused by the customer

• Items returned without original packaging

Return Process

1. Contact our support team within 7 days of delivery.

2. Provide your order number and clear photos of the product.

3. Once approved, we will provide return instructions.

Refund Process
After we receive and inspect the returned item, your refund will be processed to the original payment method within 5–7 business days.

Return Shipping
Return shipping is free for damaged or incorrect items.

If the return reason is due to customer preference (for example: changed mind), the customer may be responsible for return shipping charges.

For support, contact us at: homekart.homes@gmail.com